Real humans, honest response times.
We run a lean team of engineers on purpose, it's how we keep prices low without cutting corners on the platform. Urgent, service-affecting issues are prioritized around the clock. Non-urgent questions can take up to 4 business days, though we're usually much faster.Support Ticket
The best way to reach us. Open a ticket directly via your dashboard and it goes straight to the engineers who run the platform. Tickets are tracked, so nothing falls through the cracks.
Sales & Pre-Sales
Have questions before you buy? Open a ticket from your dashboard (accounts are free, no purchase required) and ask away. We’d rather answer your questions up front than have you buy the wrong thing.
Abuse
To report abuse originating from our network, or for domain-related abuse enquiries, email domainsupport@gocode.it.